"Good Morning To You" on iPad/iPhone is an app is for kids. Therefore, we track absolutely nothing about it other then anonymous sales reports and when a crash occurs. When a crash occurs, the following information is saved so that we can investigate solutions for crashes:
No personally identifiable information is associated with any crash report whatsoever. We don't know you or your child's name, age, gender, height, weight, birthdate, current location, or anything else whatsoever.
Since crash reports have no identifiable information, we tend to keep them around in perpetuity. You could request that we delete your specific crash reports, however the only way we could guess as to which one(s) are yours is by the date/time and you'd have to provide that to us. However, it may have occurred at the same time as other crashes, so it may be impossible to know for sure.
If you have any specific questions, please feel free to e-mail support@gm2you.com.
Here is a sample crash report:
Incident Identifier: 2AB92223-17C2-4702-9C5E-7768AF17607A CrashReporter Key: 54DB0C41-8C5D-4879-B913-BD4FAFF9C31A Hardware Model: iPad4,2 Process: GoodMorningToYou [2555] Path: /var/containers/Bundle/Application/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX/GoodMorningToYou.app/GoodMorningToYou Identifier: com.bitwisedesign.GoodMorning Version: 0.4 (195) Code Type: ARM-64 Parent Process: ??? [1] Date/Time: 2017-11-20T01:58:32Z Launch Time: 2017-11-20T01:57:51Z OS Version: iPhone OS 10.3.3 (14G60) Report Version: 104 Exception Type: SIGSEGV Exception Codes: SEGV_ACCERR at 0x590cbbeb8 Crashed Thread: 0 Application Specific Information: objc_msgSend() selector name: respondsToSelector: Thread 0 Crashed: 0 libobjc.A.dylib 0x0000000186810150 objc_msgSend + 16 1 AVFAudio 0x00000001a18609bc -[AVAudioPlayer(AVAudioPlayerPriv) finishedPlaying:] + 88 2 Foundation 0x000000018888f50c __NSThreadPerformPerform + 336 3 CoreFoundation 0x0000000187d4942c __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 20 4 CoreFoundation 0x0000000187d48d9c __CFRunLoopDoSources0 + 536 5 CoreFoundation 0x0000000187d469a8 __CFRunLoopRun + 740 6 CoreFoundation 0x0000000187c76da4 CFRunLoopRunSpecific + 420 7 GraphicsServices 0x00000001896e1074 GSEventRunModal + 96 8 UIKit 0x000000018df2ac9c UIApplicationMain + 204 9 GoodMorningToYou 0x00000001000f3d8c 0x1000c8000 + 179596 10 libdyld.dylib 0x0000000186c8559c start + 0 Thread 1: 0 libsystem_kernel.dylib 0x0000000186d77224 mach_msg_trap + 8 1 CoreFoundation 0x0000000187d48e90 __CFRunLoopServiceMachPort + 188 2 CoreFoundation 0x0000000187d46ae4 __CFRunLoopRun + 1056 3 CoreFoundation 0x0000000187c76da4 CFRunLoopRunSpecific + 420 4 Foundation 0x0000000188791db4 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 300 5 Foundation 0x00000001887b2b84 -[NSRunLoop(NSRunLoop) runUntilDate:] + 92 6 UIKit 0x000000018e8b4830 -[UIEventFetcher threadMain] + 132 7 Foundation 0x000000018888f318 __NSThread__start__ + 992 8 libsystem_pthread.dylib 0x0000000186e5d68c _pthread_body + 236 9 libsystem_pthread.dylib 0x0000000186e5d59c _pthread_start + 280 10 libsystem_pthread.dylib 0x0000000186e5acb4 thread_start + 0 Thread 2: 0 libsystem_kernel.dylib 0x0000000186d77224 mach_msg_trap + 8 1 CoreFoundation 0x0000000187d48e90 __CFRunLoopServiceMachPort + 188 2 CoreFoundation 0x0000000187d46ae4 __CFRunLoopRun + 1056 3 CoreFoundation 0x0000000187c76da4 CFRunLoopRunSpecific + 420 4 AVFAudio 0x00000001a18bf4f4 GenericRunLoopThread::Entry(void*) + 160 5 AVFAudio 0x00000001a18e5814 CAPThread::Entry(CAPThread*) + 80 6 libsystem_pthread.dylib 0x0000000186e5d68c _pthread_body + 236 7 libsystem_pthread.dylib 0x0000000186e5d59c _pthread_start + 280 8 libsystem_pthread.dylib 0x0000000186e5acb4 thread_start + 0 Thread 3: 0 libsystem_kernel.dylib 0x0000000186d77224 mach_msg_trap + 8 1 CoreFoundation 0x0000000187d48e90 __CFRunLoopServiceMachPort + 188 2 CoreFoundation 0x0000000187d46ae4 __CFRunLoopRun + 1056 3 CoreFoundation 0x0000000187c76da4 CFRunLoopRunSpecific + 420 4 AudioToolbox 0x000000018acfb96c GenericRunLoopThread::Entry(void*) + 160 5 AudioToolbox 0x000000018aecf4c8 CAPThread::Entry(CAPThread*) + 80 6 libsystem_pthread.dylib 0x0000000186e5d68c _pthread_body + 236 7 libsystem_pthread.dylib 0x0000000186e5d59c _pthread_start + 280 8 libsystem_pthread.dylib 0x0000000186e5acb4 thread_start + 0 Thread 4: 0 libsystem_kernel.dylib 0x0000000186d95a88 __workq_kernreturn + 8 1 libsystem_pthread.dylib 0x0000000186e5acac start_wqthread + 0 Thread 5: 0 libsystem_kernel.dylib 0x0000000186d95a88 __workq_kernreturn + 8 1 libsystem_pthread.dylib 0x0000000186e5acac start_wqthread + 0 Thread 6: 0 libsystem_kernel.dylib 0x0000000186d95a88 __workq_kernreturn + 8 1 libsystem_pthread.dylib 0x0000000186e5acac start_wqthread + 0 Thread 7: 0 libsystem_kernel.dylib 0x0000000186d95a88 __workq_kernreturn + 8 1 libsystem_pthread.dylib 0x0000000186e5acac start_wqthread + 0 Thread 8: 0 libsystem_kernel.dylib 0x0000000186d95a88 __workq_kernreturn + 8 1 libsystem_pthread.dylib 0x0000000186e5acac start_wqthread + 0 Thread 9: 0 libsystem_kernel.dylib 0x0000000186d95314 __semwait_signal + 8 1 Foundation 0x000000018888e5d0 +[NSThread sleepForTimeInterval:] + 132 2 GoodMorningToYou 0x00000001000d9378 0x1000c8000 + 70520 3 libdispatch.dylib 0x0000000186c529e0 _dispatch_call_block_and_release + 20 4 libdispatch.dylib 0x0000000186c529a0 _dispatch_client_callout + 12 5 libdispatch.dylib 0x0000000186c610d4 _dispatch_queue_override_invoke + 640 6 libdispatch.dylib 0x0000000186c62a50 _dispatch_root_queue_drain + 536 7 libdispatch.dylib 0x0000000186c627d0 _dispatch_worker_thread3 + 120 8 libsystem_pthread.dylib 0x0000000186e5b100 _pthread_wqthread + 1092 9 libsystem_pthread.dylib 0x0000000186e5acac start_wqthread + 0 Thread 0 crashed with ARM-64 Thread State: pc: 0x0000000186810150 fp: 0x000000016fd36c10 sp: 0x000000016fd36be0 x0: 0x00000001702c1570 x1: 0x000000018ea03a77 x2: 0x00000001988fb7b3 x3: 0x00000001742741a0 x4: 0x0000000000001313 x5: 0x0000000000002328 x6: 0x00000001003566d0 x7: 0x00000000000007f0 x8: 0x00000001ad271000 x9: 0x00000001ad273128 x10: 0x0001140000011503 x11: 0x0000000000000000 x12: 0x0001150000011500 x13: 0xbadd8a0590cbbead x14: 0x00001c0000001c00 x15: 0x0000000000000000 x16: 0x0000000590cbbea8 x17: 0x00000001a186195c x18: 0x0000000000000000 x19: 0x000000017001c970 x20: 0x00000001ad5ef110 x21: 0x00000001988fb7b3 x22: 0x00000001702a50a0 x23: 0x00000001ad272000 x24: 0x00000001ac11f000 x25: 0x00000001744781c0 x26: 0x0000000000000000 x27: 0x00000001ac11f000 x28: 0x0000000100250058 lr: 0x00000001a18609bc cpsr: 0x0000000020000000 Binary Images: 0x1000c8000 - 0x10014ffff +GoodMorningToYou arm64 <9b0dbedea3d33d04b35ba41230be9b2f> /var/containers/Bundle/Application/DAB75048-3099-4DB4-924A-EBDAED240344/GoodMorningToYou.app/GoodMorningToYou 0x1005a4000 - 0x1005affff GAXClient arm64 <5a808d56007c3dfca12507ae9695ecf4> /System/Library/AccessibilityBundles/GAXClient.bundle/GAXClient 0x18677c000 - 0x18677dfff libSystem.B.dylib arm64 /usr/lib/libSystem.B.dylib 0x18677e000 - 0x1867d3fff libc++.1.dylib arm64 /usr/lib/libc++.1.dylib 0x1867d4000 - 0x1867f0fff libc++abi.dylib arm64 <5dc5ba28cfa43f838099049d17ba9ec6> /usr/lib/libc++abi.dylib 0x1867f4000 - 0x186bd1fff libobjc.A.dylib arm64 <85f3b59b96243690b138ce96e663bf4b> /usr/lib/libobjc.A.dylib 0x186bd2000 - 0x186bd6fff libcache.dylib arm64 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